PRIVACY POLICY

In accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter “General Data Protection Regulation” or “GDPR”) and the Organic Law 3/2018 of December 5, on Protection of Personal Data and Guarantee of Digital Rights, we proceed to inform you about the Data Protection Policy of the company VAZVA, S.L. (hereinafter, “VAZVA”), as well as the way in which we process your data collected through the web site https://www.vazva.es/es/ (hereinafter the “Web” or the “Website”) in a simple and transparent manner.

BASIC INFORMATION ON DATA PROTECCION OF “VAZVA, S.L.”

THE CONTROLLER

VAZVA, S.L. with registered office at Avda. Barrié de la Maza, nº14, 15003, A Coruña and holder of Spanish tax identification number (N.I.F.) B-15.992.910.

 

DATA ORIGIN

We have collected your personal data by reason of the contracting of our products and services, your relationship with us as a supplier and/or your registration as a user of our Website.

 

PURPOSE OF THE PROCESSING

We will process your personal data for the following purposes:

  • If you are a client: nTo manage your registration as user of the Web. If you decide to become a registered user of our Website, we need to process your data to identify you as a user of the Website and grant you access to its various functionalities, products and services available to you as a registered user. You may cancel your registered user account by contacting us through the means described below.

For the development, performance and execution of the purchase contract that you have concluded with VAZVA on the Website. This purpose includes:

  • To contact you for updates or informative communications related to the contracted product.

  • To activate the mechanisms necessary to prevent potential fraud being committed against you and/or against VAZVA during the purchase process. If we consider that the transaction may be fraudulent, this processing may result in the blocking of the transaction.

  • To manage potential exchanges or returns after you have purchased and manage requests of availability information for articles, reservations of products, etc.

  • For invoicing purposes and to make available to you the tickets and invoices of the purchases you have made through the Website.

 

To meet requests or applications that you make through the Customer Support channels. We only process the personal data that are strictly necessary to manage or resolve your request or application.

The marketing purposes includes:

  • If you subscribe to our Newsletter, we will process your personal data to manage your subscription, including to send customized information on our products through various means (such as e-mail or SMS). Thus, please take into account that this data processing implies analysis of your user or customer profile to establish your preferences and therefore which products are most fit to your style when sending you information. For example, based on your purchases and browsing history (depending on the articles that you clicked), we will make you suggestions on products that we believe may interest you and, if you are a registered user, we will provide you with the “recover cart” functionality. Remember also that you may unsubscribe from the Newsletter at any time without cost by contacting us through the means described below.

  • To perform promotional actions. On participating in any promotional action, you authorize us to process the personal data that you have shared with us depending on the promotional action and disclose them through different media such as social networks or the Website itself. In each promotional action in which you participate you will have available the terms and conditions where we will be providing more detailed information about the processing of your personal data.

  • To spread on the Website or through our channels in the social networks photographs or pictures that you shared publicly, provided that you expressly give us your consent for the purpose.

  • If you are a supplier: For the development, performance and execution of the contract that VAZVA has signed with you.

 

LEGITIMACY OF THE PROCESSING

The legal terms on which we are permitted to process your personal data depending on the purpose for which we process them are the following:

  • To manage your Website registration. The processing of your personal data is necessary for the execution of the terms regulating the use of the Web.

  • Development, performance and execution of the purchase contract. The processing of your personal data is necessary for the performance of the purchase contract to which you are party.

  • Customer Support. We consider that we have legitimate interest in meeting the requests or queries raised by you through the existing different contact channels. When you get in touch with us for the management of incidents related to your order, processing is necessary to perform the purchase contract. When your request is related to the exercise of your rights on which we inform you below, or to claim on our products or services, we are legally permitted to process your data for compliance with our legal obligations.

  • Marketing. Lawfulness of this processing is the consent that you give us, for example when you accept subscribing to our Newsletter; or when you accept the legal terms and conditions to participate in a promotional action or to publish your pictures on the Website or in our social network’s channels.

If you are a supplier, the lawfulness of the processing of your personal data is necessary for the performance of a contract to which you or your company are parties, as well as for the purposes of the legitimate interest pursued by the controller to contact you for professional and commercial communications.

 

DURATION OF THE PROCESSING

The time for which we will keep your personal data will also depend on the purposes for which we process them:

  • To manage your Website user registration. We will process your personal data for the time during which you remain a registered user (in other words, until you decide to unsubscribe).

  • Development, performance and execution of the purchase contract. We will process your data for the time necessary to manage the purchase of the products that you buy on or Web, including potential returns, complaints or claims related to the purchase of the product.

  • Customer Support. We will process your data for the time necessary to meet your request or application.

  • Marketing. We will process your data until you decide to unsubscribe or cancel your subscription to our Newsletter.

Regardless of the foregoing, VAZVA will store your personal data for the time necessary to comply with the legal, fiscal, or other obligations, as well as until you request us to delete it, unless there is a legal requirement to store the personal data.

 

RECIPIENT OF THE DATA

To achieve the purposes mentioned in this Privacy Policy, we must give access to your personal data to third parties that provide us with support in the services that we offer you, namely:

I. Processors

  1. IT service providers

  2. Web manager

  3. Management providers

  4. Legal service providers

  5. Service providers and collaborators related to marketing and publicity, only if you subscribe our Newsletter.

  6. Providers and partners of services related to logistic, transport and delivery.

II. Assignees by legal imperative:

  1. Tax administration

  2. Administration of Justice

  3. Local and regional administrations

 

RIGHTS OF THE DATA SUBJECT

The current data protection regulation grants you the following rights as the data subject:

  • Right of access: You have the right to know the type of personal data and the characteristics of the processing we car out.

  • Right to rectification: You can request the rectification of inaccurate personal data that concern you.

  • Right to erasure: You have the right to request that we erase your personal data as the processing is no longer necessary in relation to the purposes for which they were collected.

  • Right to restriction of processing: You have the right to obtain restriction of processing in certain circumstances. We may need to keep processing them to submit or reply to a claim.

  • Right not to be subject to a decision based solely on automated processing.

  • Right to object: You have the right to object to processing of your personal data in certain circumstances and on grounds relating to your situation. In that case, VAZVA will no longer process your personal data, unless we hold legitimate reasons for it or for submitting or replying to a claim.

  • Right to withdraw the consent you have given us to process your data.

  • Right to file a claim before the supervisory authority (in particular before the Spanish Data Protection Agency).

 

WHERE CAN I EXERCICE MY RIGHTS AND GET MORE INFORMATION?

To exercise the above-mentioned rights, you can contact VAZVA, S.L. (Avda. Barrié de la Maza, nº 14, 15003, A Coruña) or write us an e-mail (info@vazva.es).

VAZVA manages its server environment properly, having a strict compliance firewall infrastructure. Our company uses current technology to ensure that the confidentiality and privacy of the information is not compromised. The Website uses the SSL protocol (Secure Socket Layer) to improve its security. SSL is an industry standard technology used to protect and maintain the security of the messages send over the Internet. When you access your accounts or send information from a secure website, the data encryption will code your data in an unreadable format to avoid non authorised users’ access to that type of data. Because of that, technical and organizational measures are taken to assure the security of personal data, as well as to avoid its alteration, loss, processing, or unauthorised access, in accordance with the state of technology, the type of data and the risks to which they are exposed.

We may amend the information contained in this Privacy Policy when we consider this appropriate. In that case, we will notify you the changes made in our Private Policy by various procedures through the Website or by sending you an e-mail.

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