Before placing your order, think carefully about your size and use the size guide that we provide. Remember that each return generates an impact on emissions and waste, help us reduce it.

If you are not satisfied with the products received or you have simply changed your mind, you can return them for FREE within 30 calendar days after delivery. As long as you do it in the same conditions in which you received it.


REQUEST CHANGE OR RETURN

1) Just click on this link:

https://www.vazva.es/en/contactenos

And contact us requesting a refund or change. Giving the reason, collection address, day and time period when you want us to collect your order. If you want to change the size, tell us which new size to send you.

2) Pack the order in the original box (different boxes can be used but recycling is highly recommended whenever possible) and stick the new label on, making sure the original label is covered up.

3) For orders in Spain, a collection will be requested with the deliveryman.
For the rest of Europe you can leave your return at an Access Point or call to arrange a collection with the deliveryman.

4) Wait for the return or change confirmation

Once we receive it and check it is all correct, we will notify you by email and provide the refund or change of size.

The refund will be made in 2-3 days,
Through the payment method used to place the order (credit card or Paypal).

Once we receive it and check it is all correct, we will notify you by email and provide the refund or change of size.


Right of cancellation

Keep in mind that as long as you have the products, you are responsible for keeping them safe and in good condition.
If returns are made due to change of opinion (right of cancellation), a full refund of shipping costs will be made

The company reserves the right to refuse returns if it determines, in its sole discretion, that the customer is attempting to return worn items or for any other exploitation of this return policy.

No products

To be determined Shipping
0,00 € Total

Check out